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Showing posts from May, 2024

How might we... (Amazon)

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Amazon to expand to South East Asia through Singapore(2016) How might we is the method that describes the design problems in order to translate them into questions that are going to be further on answered. It helps us to make sure we are working on the right problem and also provides for adequate but not excessive scope for ideas to allow for innovation without leaving everyone wondering what exactly the goal is.  (Buchner, 2021) How might we enhance the security of our customers' data and protect their privacy? What is CyberSecurity(2019) The requirement for organizations to use Multi-Factor Authentication to secure customer data on Amazon is quite an important control. MFA enhances security by adding an extra form of authentication, which involves multiple methods of proving your identity, rather than just using a password. This usually consists of a piece of information that the user know, something that he or she possess and something that he or she is, for instance a password,...

GrabFood Design Thinking

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(Menon, 2020) What is Design Thinking? “ A human-centred innovation process that emphasizes observation, collaboration, fast learning, visualization of ideas, rapid concept prototyping, and concurrent business analysis”.(Jeanne Liedtka,2012) What Is GrabFood? GrabFood is a food delivery service operated by Grab, a Southeast Asian ride-hailing, delivery, and payment services company. GrabFood allows users to order food from a wide range of restaurants and eateries through a mobile app or website and have it delivered to their doorstep. Digital marketplaces such as GrabFood and GrabMart are especially susceptible to fraudulent payments. This kind of fraud, which is profitable for the perpetrators, entails purchasing and liquidating goods and services using passwords and payment information that has been stolen. For GrabFood, payment fraud resulted in large direct losses from chargebacks and investigation-related expenses. Grab improved its security procedures in an attempt to address th...

Wicked Problems in Modern City

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Problem definition Transportation poses a major challenge in contemporary urban areas, marked by a complicated mix of issues like traffic congestion, insufficient public transportation networks, and environmental worries (Litman, 2021). The rise in urban populations along with more people owning cars has caused traffic congestion on streets, leading to time wastage, air pollution, and economic inefficiencies (Gómez-Ibáñez, 2020). Moreover, the use of personal cars worsens social disparities, since the availability of transportation choices affects people's access to education, work, and healthcare services (Gutiérrez & Solá, 2019). Insufficient public transportation infrastructure exacerbates the problem, especially in low-income neighborhoods where people may face restricted options for affordable and dependable transit (Sundar & Wang, 2018). Dealing with the complex issue of transportation requires all-encompassing solutions that give importance to sustainable ways of get...